BACKGROUND & OBJECTIVES

The Cracker Barrel team engaged The Moseley Group to conduct a detailed assessment and identify near-term and future operational optimizations – that drive improved business metrics —while improving food quality, increasing kitchen throughput, and reducing labor requirements

The Moseley Group worked alongside Cracker Barrel from ideation to implementation – delivering menu and operational improvements that optimize bottom-line metrics

DETAILED CURRENT STATE ASSESSMENT:

We conducted an assessment across numerous Cracker Barrel locations – documenting time and labor data points from opening through closing dayparts. Our team identified menu and operational opportunities that could drive near-term metric impacts without equipment or labor investments required.

DETAILED SOPS & Labor deployment tools:

Development of training tools and standards to support in successful implementation and roll-out.

TEST KITCHEN R&D:

We spent multiple weeks in the Cracker Barrel test kitchen – working closely with corporate trainers and culinary/ops team members to tweak, refine, and detail procedure updates.

FUTURE BOH DESIGN DEVELOPMENT:

We provided recommendations for the future kitchen prototype and new operating methodologies that optimized BOH SQF, labor requirements and throughput – and showcased a kit-of-parts opportunity for retrofitting into existing restaurants.