Your Partners in
Optimization & Growth
We work wherever food & beverages are made, bought, sold, or experienced.
Fueling growth of a regional brand into a national chain →
Brand transformation in support of national growth →
Convenience retail revolution at Cumberland Farms →
Design optimization of Ghost Kitchen platform in the Middle East →
Fueling the growth of a regional brand into a national chain →
Brand transformation in support of national growth →
Convenience retail revolution at Cumberland Farms →
Optimized kitchen design for leading ghost kitchen platform →
Projects tailored to your needs, from tactical initiatives to holistic transformations.
Featured Projects
Bojangles
Ballard Brands
Cumberland Farms
Panda Express
Coca-Cola
Smashburger
Luna Grill
Nando's
United Dairy Farmers
RaceTrac
Carl's Jr.
Kitopi
Kudu
Sally's Apizza
Litehouse Foods
Garrett's Family Market
Alkhafeef
Au Bon Pain
Royal Farms
Hardee's
Buddy's Pizza
Norm's Restaurants
Family Express
Papa Gino's
Sureshot Solutions
D'Angelo Grilled Sandwiches
Aunt M's & The Pantry
Sweet Touch Cafe
Fueling the growth of a regional brand into a national chain
Highlights
Elevated Guest Experience Design
Optimization for New Market Entry
Reduced Labor Requirements and Safety Concerns
Reduced CAPEX Targets for Build-outs
Implementation of New Builds and Retrofit Scenarios in Multiple Markets
Deliverables
Restaurant-of-the-Future Design Development
New Build and Tiered Retrofit Implementation Strategies
Drive Thru Only Store Design
Modular & Panelized Design Strategy
Services
Business Diagnostics
Menu Analysis
Initial Product Development
Supply Chain Analysis
Architecture & Interior Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Brand transformation in support of national growth
Highlights
As an outcome of our work, New Orleans Roast was selected as a Winner of Walmart’s 2020 Open Call (more than 4800 businesses from the U.S. and abroad applied)
Optimized product design launched nationally
Services
Business Diagnostics
Brand & Business Strategy
Market & Consumer Insights
Brand Development
Graphics & Communications
Identity Optimization
Packaging
Convenience retail revolution at Cumberland Farms
Highlights
Growth of foodservice sales from below 2% to over 37%
Ari Haseotes named 2017 retail leader of the year
Ranked #14 in CSNews top 100 convenience store chains of 2019
Deliverables
Holistic Brand & Business Transformation
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Packaging
Industrial Design
Architecture & Interior Design
Graphics & Communications
Brand Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems
Enhancing ergonomics & food quality globally
Highlights
21% improvement in guest OSAT
70% reduction in avg. ticket times
Reduced food safety incidents
Reduced labor needs
Recommendations implemented across 1,000+ locations globally
Deliverables
Kitchen of the future development
New build and tiered-retrofit implementation strategies
Services
Business Diagnostics
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
SOP Development
Hands-on training support
Increasing beverage relevance while reinforcing brand equity cues
Highlights
Increasing overall beverage engagement and incidence
Development of signature beverage program
Services
Beverage Bar Design
Modular Implementation Strategy
Business Diagnostics
Brand Strategy
Graphics & Communications
Identity
Opportunity Analysis & Sizing
Industrial Design
Architecture & Interior Design
Kitchen Layout & Equipment
Throughput Analysis
30 years of continuous work with Coca-Cola and its customers throughout the industry
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary R&D
Supply Chain & Analysis
Architecture & Interior Design
Graphics & Communications
Packaging
Industrial Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Throughput Analysis
Digital Optimization
Growing a better “better burger” chain with Smashburger
Highlights
400% increase of specialty beverage sales
Optimized guest experience
Services
Business Diagnostics
Brand Strategy
Menu Analysis
Architecture & Interior Design
Graphics & Communications
Process & Systems
Throughput Analysis
Designing the Kitchen of the Future
Highlights
75% reduction in ticket times
Reduced labor needs
Improved guest experience
Increased food quality and consistency
Increased throughput to support off-premise growth
Deliverables
Holistic brand and business transformation
Kitchen of the future development
New build and tiered-retrofit implementation strategies
Services
Business Diagnostics
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
SOP Development
Hands-on training support
Specialty Beverage Program Development
Highlights
Improved efficiencies and consumer flow
Increased beverage incidence
Optimized communications
Deliverables
Development of specialty beverage platforms
Drive thru communication optimization
Services
Business Diagnostics
Market & Consumer Insights
Architecture & Interior Design
Graphics & Communications
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
A new, elevated food service program for a heritage brand
Services
Holistic Brand & Business Transformation
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary R&D
Supply Chain Analysis
Packaging
Industrial Design
Architecture & Interior Design
Graphics & Communications
Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Online/Mobile Ordering Solutions
Delivery Systems
Optimizing the grab & go program
for fresh and hot foods
Highlights
Featured at 2019 NACS Top Innovation Tour
481% increase in Pizza Sales
Services
Business Diagnostics
Market & Consumer Insights
Menu Analysis
Menu Optimization
Culinary R&D
Supply Chain Analysis
LTO Strategy & Pipeline Development
Packaging
Industrial Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
Multiple projects with a global QSR Icon
Highlights
Improved efficiencies and consumer flow
Increased beverage incidence
Optimized communications
Deliverables
Development of specialty beverage platforms
Drive thru communication optimization
Services
Business Diagnostics
Market & Consumer Insights
Architecture & Interior Design
Graphics & Communications
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Optimized kitchen design to fuel global growth for the leading ghost kitchen platform throughout the Middle East
Highlights
Reduced SQFT needs
Reduced CAPEX build-out requirements
Reduced labor needs
Increased throughput
50+ brands integrated into a singular kitchen and labor environment
Services
Business Diagnostics
Menu Analysis
Menu Optimization
Culinary Research & Development
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
Revitalizing the largest QSR in Saudi Arabia
Highlights
72% reduction in ticket times
9% Increase in average guest check
6% Reduction in blended food cost
Deliverables
Holistic Brand & Business Transformation
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Packaging
Industrial Design
Architecture & Interior Design
Graphics & Communications
Brand Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems
Evolution and growth with a New Haven Pizza icon
Highlights
Successful remodel and new build implementation
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Graphics & Communications
Identity
Packaging
Industrial Design
Oven Design
IP Creation
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems
A culinary support team for this leading dressing & sauce manufacturer
Highlights
Development of 50+ differentiated salad, burger, and pizza recipes.
Recipes implemented within leading chain concepts around the world
Ongoing hands-on support initiatives
Services
Market & Consumer Insights
Culinary Research & Development
Supply Chain Analysis
LTO Strategy & Pipeline Development
SOP Development
Turnkey development of a new convenience store brand & business
Highlights
The GFM concept has been implemented in new build and retrofit scenarios across New England, driving highest portfolio foodservice sales.
Deliverables
Holistic Brand & Business Transformation
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Packaging
Industrial Design
Architecture & Interior Design
Graphics & Communications
Brand Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems
Holistic repositioning of the Lebanese fast casual chain
Highlights
22% increase in average guest check
18% increase in guest traffic
Guest satisfaction increase across taste, quality, atmosphere & overall experience
Development of optimized delivery and to-go systems
Development of dinner day part
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Packaging
Architecture & Interior Design
Graphics & Communications
Brand Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Relaunch of the first U.S. bakery cafe, emphasizing the quality and integrity of their food
Highlights
66 locations remodeled throughput portfolio
12 prototype builds
Increases in guest traffic and average guest spend realized prior to the sale of the business to Panera Bread
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Packaging
Architecture & Interior Design
Graphics & Communications
Industrial Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Throughput Analysis
Digital Optimization
Kitchen, menu & design optimization for a signature c-store foodservice program
Highlights
Improved kitchen thru put
Increased average check (development of family meals)
Reduced wait times
Services
Business Diagnostics
Market & Consumer Insights
Menu Analysis
Menu Optimization
Supply Chain Analysis
Packaging
Interior & Exterior Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Modular beverage & coffee station solutions to fit a wide range of real estate
Highlights
Modular platform geared to be launched in a variety of gas stations, college campuses, train stations, grocery stores and other customers of New England Coffee
1000+ operators
Services
Modular Implementation Strategy
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Architecture & Interior Design
Graphics & Communications
Industrial Design
Kitchen Layout & Equipment
Menu & kitchen optimization for the originator of Detroit style pizza
Highlights
Labor reduction of 2.1%
Ticket time reduction of 35%
Services
Kitchen of the future development
New build and tiered-retrofit implementation strategies
Business Diagnostics
Kitchen Layout & Equipment
Menu Analysis
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Labor optimization to combat rising minimum wages
Highlights
Improving menu strategy, layouts, and adjacencies to reduce labor costs by a blended 1.5%
Services
Business Diagnostics
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Development of a proprietary brand – unique and signature pizza
Highlights
Voted 5 Most Craveable C-Store Chains by CSP News
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary R&D
SOP Development
Supply Chain & Analysis
Architecture & Interior Design
Graphics & Communications Identity
Packaging
Industrial Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Throughput Analysis
Brand and business transformation
Highlights
Successful remodel that led to increased sales and profitability
Services
New-build & Retrofit Strategy
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Packaging
Industrial Design
Architecture & Interior Design
Graphics & Communications
Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems
Equipment reimagined, leading to new business growth
Highlights
Program launch in new customer-facing environments
Successful multi-chain adoption
Services
Business Diagnostics
Financial case development
Market & Consumer Insights
Industrial Design
Process & Systems
Throughput Analysis
Identity
Strategic sales support
Brand and business transformation
Highlights
Successful remodel that led to increased sales and profitability
Remodel and new build efforts are underway across DA’s markets
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
Packaging
Industrial Design
Architecture & Interior Design
Graphics & Communications
Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems
Proprietary QSR development for the convenience channel
Services
Business Diagnostics
Brand Strategy
Market & Consumer Insights
Opportunity Analysis & Sizing
Menu Analysis
Menu Optimization
Culinary R&D
SOP Development
Supply Chain & Analysis
Architecture & Interior Design
Graphics & Communications Identity
Packaging
Industrial Design
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Throughput Analysis
Fast-Track Optimization of a fan-favorite Boston diner poised for regional growth
Highlights
Remodel Under Construction
Services
Business Diagnostics
Brand Strategy
Menu Analysis
Menu Optimization
Culinary Research & Development
Supply Chain Analysis
LTO Strategy & Pipeline Development
Architecture & Interior Design
Graphics & Communications
Identity
Kitchen Layout & Equipment
Labor & Efficiency
Process & Systems
Time & Motion
Throughput Analysis
Digital Optimization
BOH & FOH Integrations
Online/Mobile Ordering Solutions
Delivery Systems